Three Ways to Increase Employee Engagement in a Remote Workplace Physicians Practice – April 2020 by Amy Anderson Engaged employees are passionate about their work and committed to the practice and the physician(s). An engaged staff leads to happy patients. And while it’s always been important under “normal” conditions, engaging employees is even more crucial...
Category: Staff/HR
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Five Mistakes Doctors Make that Can Cause Big Problems
Five Mistakes Doctors Make that Can Cause Big Problems Physicians Practice – February 2020 by Karen Zupko and Logan Lutton What to avoid, from cash controls to ignoring vital information. Read Full Article
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Tips for Delivering Feedback Based on Brain Science
Tips for Delivering Feedback Based on Brain Science Physicians Practice – February 2020 by Cheryl Toth Giving staff feedback can strike fear in the heart of many practice managers. It’s uncomfortable. For some, it feels confrontational. Which is probably why Gallup data show that nearly half (47 percent) of employees say they received feedback from...
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5 Questions Every Older Physician Should Ask Themselves
5 Questions Every Older Physician Should Ask Themselves Physicians Practice – November 2019 by Karen Zupko Realistically, how long can I plan to keep practicing? A 62-year-old client said she planned to practice medicine 10 more years. This probably isn’t realistic. Often, saying 5 or 10 more years is an easy and round-numbered way of...
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4 Reasons You Should Prepare a Physician Rights and Responsibilities Document
4 Reasons You Should Prepare a Physician Rights and Responsibilities Document Physicians Practice – September 2019 by Karen Zupko It’s important to spell out the care you deliver patients. It’s equally important to define acceptable and unacceptable treatment from patients. Here are four reasons why you should prepare a physician rights and responsibilities document along...
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NEW: Solve Your Practice Pain Points with Practice Solutions Online
NEW: Solve Your Practice Pain Points with Practice Solutions Online Aesthetic Society News – Spring 2019 by Cheryl Toth Is your practice as efficient and financially successful as you want it to be? Terrific—stop reading and go celebrate. But if you think your practice is in need of some improvements, keep reading: The Aesthetic Society...
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7 Ways to Modernize Business Writing Mechanics
7 Ways to Modernize Business Writing Mechanics Medical Office Manager – 2019 by Cheryl Toth You don’t need a degree in English to write professional-looking business documents. Here are seven things that add polish to business writing prose. 1. Use standard business fonts. I’m all about creativity. But don’t get creative when it comes to...
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Anatomy of a Lessons Learned Summary
Anatomy of a Lessons Learned Summary Medical Office Manager – March 2019 by Cheryl Toth What do you call the CEO of three failed start-up companies? Experienced. Leaders like this are hired time and again because they’ve made mistakes and learned from them. The lessons they take with them to their next role carry a...
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5 Tips to Boost Efficiency for the Front Office
5 Tips to Boost Efficiency for the Front Office Medical Office Manager – March 2019 by Cheyenne Brinson The front office is the face of the practice, the first impression for the patient, and the beginning of the revenue cycle. They are tasked with multiple assignments, competing priorities, and a sense of urgency from everyone, yet asked...
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Are Online Coding Discussions Putting Your Practice at Risk?
Are Online Coding Discussions Putting Your Practice at Risk? Medical Office Manager – October 2018 by Cheryl Toth, MBA Here’s an email we recently saw while monitoring a specialty coding listserv: Subject: Acromioplasty and hardware removal with total shoulder arthroplasty Hello All, We have a surgeon that says I am not an aggressive coder because I...
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