As a board- certified Physician Assistant, Jennifer has spent nearly 20 years in health care, with most of that time in orthopaedics. Her clinical experiences add to her understanding of the importance of solid documentation as well as diagnostic and procedural coding.
Jennifer’s rich background in sports medicine and joint reconstruction includes care for both collegiate and professional athletes, plus serving as first assist on surgeries on a range of orthopedic procedures. She has extensive ASC and hospital experience as a service line manager, case management, and with AAAHC and JCAHO accreditations. In addition, Jennifer has served on the development team for the construction of a new orthopaedic and spine surgical hospital in Los Angeles.
In addition to her clinical roles, in 2011 Jennifer accepted the role of Director of Operations for a private orthopaedic practice in LA. She focused on all aspects of the practice from the revenue cycle to financial reporting and staff training. Most recently, she played a key role in the implementation of a new practice management and EHR system.
Jennifer has a passion for streamlining processes and workflows to maximize efficiency across the patient care continuum. She has a firsthand appreciation of the importance of accurate documentation and appeals. Her belief, based on experience, is that the business side of the practice must be as strong as the clinical care being provided.
Jennifer holds dual Master’s degrees from Touro University – California in physician assistant studies and public health. In her free time, she enjoys traveling, attending concerts and sporting events, and spending time with family and her puppy, Wrigley (who is named after the ballpark in Chicago!).