Tips for Delivering Feedback Based on Brain Science
Physicians Practice – February 2020
by Cheryl Toth
Giving staff feedback can strike fear in the heart of many practice managers. It’s uncomfortable. For some, it feels confrontational.
Which is probably why Gallup data show that nearly half (47 percent) of employees say they received feedback from their manager “a few times or less” in the past year.
With a bit of insight from brain research and a little practice, managers of any experience level can make feedback conversations more comfortable. If your goal is to support staff learning and improve performance, here are 4 tips that can help you get it right.